SHIPPING POLICY

At ZYFNOR Clothing, we are committed to delivering your order safely and efficiently. As most of our products are made to order, processing and delivery times may vary.

1. ORDER PROCESSING

Once your order is successfully placed and payment is confirmed, it will enter our processing stage.

As our products are made specifically according to customer orders, please allow adequate time for:

• Order confirmation

• Product preparation or manufacturing

• Quality checking

• Packaging

• Dispatch

Processing times may vary depending on the product and order volume.

2. SHIPPING & DELIVERY TIME

The estimated delivery time will depend on your location and the availability of the product.

Please note that delivery timelines are estimates and not guaranteed. Delays may occur due to:

• Courier or logistics delays

• High order volume

• Weather conditions

• Public holidays

• Remote delivery locations

• Other circumstances beyond our control

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the delivery location, order value, product weight, or promotional offers.

4. ORDER TRACKING

Once your order has been dispatched, tracking information may be provided through the available contact details or order tracking system.

Please allow some time for tracking information to become active after dispatch.

5. ACCURATE SHIPPING INFORMATION

Customers are responsible for providing accurate and complete delivery information.

Please carefully check your:

• Full name

• Complete shipping address

• PIN code

• Contact number

ZYFNOR Clothing will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. FAILED DELIVERY

If a delivery attempt fails because of an incorrect address, unavailable recipient, refusal to accept the package, or repeated unsuccessful delivery attempts, additional shipping charges may apply for re-delivery where applicable.

7. DELAYED DELIVERIES

While we work closely with our shipping partners to ensure timely delivery, ZYFNOR Clothing cannot guarantee exact delivery dates.

We are not responsible for delays caused by courier companies or circumstances beyond our reasonable control. However, we will make reasonable efforts to assist customers with order-related shipping concerns.

8. DAMAGED OR INCORRECT DELIVERIES

If you receive a wrong, damaged, defective, or missing product, please contact us within 48 hours of delivery.

⚠️ UNBOXING VIDEO IS STRICTLY MANDATORY

A complete and continuous package opening/unboxing video is strictly mandatory for any claim regarding a wrong, damaged, defective, or missing product.

The video must clearly show:

• The unopened package from all sides

• The shipping label

• The complete opening process

• The product received and the reported issue

The video must be continuous, unedited, and without cuts or interruptions.

Claims without a valid unboxing video may not be accepted.

9. IMPORTANT NOTICE

Once an order has been successfully delivered to the shipping address provided by the customer, responsibility for the package transfers in accordance with applicable law.

Please carefully inspect your package upon delivery and keep an unboxing video for your records.

10. CONTACT US

For any shipping-related questions or assistance, please contact ZYFNOR Clothing through the official contact details provided on our website.

Thank you for shopping with ZYFNOR Clothing.

Made to Order. Packed with Care. Delivered to You.