Terms of service

TERMS & CONDITIONS

Welcome to ZYFNOR Clothing. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. GENERAL

These Terms & Conditions apply to all purchases made through ZYFNOR Clothing. By placing an order, you confirm that you have read, understood, and agreed to our policies.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. MADE-TO-ORDER PRODUCTS

ZYFNOR Clothing operates primarily on a made-to-order basis. Products may be prepared or manufactured after an order is successfully placed.

Because products are made specifically according to customer orders, please carefully check all product details before completing your purchase.

3. PRICING & PAYMENTS

  • All prices displayed on our website are subject to change without prior notice.

  • Payment must be successfully completed before an order is confirmed.

  • We reserve the right to cancel or refuse an order in cases of payment failure, incorrect pricing, suspected fraudulent activity, or other operational issues.

4. ORDER CONFIRMATION & CANCELLATION

Once an order has been placed and enters processing, it may not be possible to cancel, modify, or change the order.

Customers are responsible for ensuring that their selected:

  • Product and design

  • Size

  • Colour or variant

  • Shipping address

  • Contact details

are correct before placing the order.

5. NO RETURN & NO REFUND POLICY

As our products are made according to customer orders, returns and refunds are generally not accepted.

Customers are requested to review our Return, Refund & Replacement Policy before placing an order.

Exceptions may apply only in cases where a wrong, damaged, or defective product is received and the claim meets our verification requirements.

6. UNBOXING VIDEO IS STRICTLY MANDATORY

For any claim regarding a wrong, damaged, defective, or missing product, a complete and continuous package opening/unboxing video is strictly mandatory.

The video must:

  • Start before opening the package.

  • Clearly show the unopened package and shipping label.

  • Show the complete unboxing process continuously.

  • Clearly show the product and the reported issue.

  • Be unedited, without cuts, pauses, or interruptions.

Claims without a valid unboxing video may not be accepted.

The unboxing video is required to help us verify the condition and contents of the package at the time of delivery.

7. PRODUCT IMAGES & DESCRIPTIONS

We make every effort to display our products as accurately as possible. However, slight differences in:

  • Colours

  • Print placement

  • Fabric appearance

  • Measurements

may occur due to lighting, screen settings, manufacturing processes, or other factors.

Such minor variations may not be considered product defects.

8. SIZING

Customers are responsible for checking the provided size chart before placing an order.

We recommend comparing the measurements carefully to ensure the correct fit. Orders placed with an incorrect size selection may not be eligible for return, exchange, or refund.

9. SHIPPING & DELIVERY

Delivery timelines are estimates and may vary depending on location, courier services, production time, weather conditions, holidays, or other circumstances beyond our control.

ZYFNOR Clothing will make reasonable efforts to process and dispatch orders within the applicable timeframe.

10. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing a complete and accurate shipping address and contact number.

ZYFNOR Clothing may not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

11. ORDER REFUSAL OR CANCELLATION

We reserve the right to refuse, cancel, or review any order in situations including, but not limited to:

  • Suspected fraudulent activity

  • Incorrect pricing or product information

  • Payment issues

  • Technical errors

  • Product availability issues

  • Violation of our Terms & Conditions

If an order is cancelled by us after successful payment, the applicable resolution will be handled according to the circumstances and applicable law.

12. INTELLECTUAL PROPERTY

All content associated with ZYFNOR Clothing, including but not limited to:

  • Brand name

  • Logo

  • Designs

  • Graphics

  • Product images

  • Website content

is the property of ZYFNOR Clothing or its respective owners and may not be copied, reproduced, distributed, or used without prior permission.

13. LIMITATION OF LIABILITY

To the extent permitted by applicable law, ZYFNOR Clothing shall not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to limit any rights that cannot legally be excluded under applicable consumer protection laws.

14. CONTACT & SUPPORT

For questions regarding your order, products, or policies, please contact our customer support team through the official contact methods provided on our website.

15. ACCEPTANCE OF TERMS

By accessing our website or placing an order with ZYFNOR Clothing, you confirm that you have read, understood, and agreed to these Terms & Conditions, including our Return, Refund & Replacement Policy.

Thank you for choosing ZYFNOR Clothing.
Made to Order. Made with Purpose.